We Value Your Privacy

Planned Directions may update this policy from time to time. Please check back periodically for changes.

What type of information does Planned Directions collect?

Planned Directions gathers customer information needed to help us provide better customer service and communicate offers on services which we believe will be of interest to you, and to manage our business. In order to best serve you, we may gather information in the following instances:

Automatic information: When you visit our site, we receive and store non-personally identifiable information from you. For example, like many web sites, we use “cookies” that collect certain data such as your IP address, browser type, domain name and specific Planned Directions web pages through which you click. This data is collected automatically and used in aggregate to help us improve our web sites and your experience on our sites.

Information you provide to us: We receive and store any information that you enter on our web sites or give us in any other way. For example, you provide information when you complete a questionnaire or contest entry form. As a result of those actions, you might voluntarily supply us with such information as your name, address, telephone number, e-mail address.

We also allow you to opt-in to participate in our online surveys. These surveys are designed to ask customers for feedback on our services, existing and future features on our web sites. Survey responses are used for internal management purposes. You are not required to respond to a survey in order to visit our web sites or take advantage of any of our sites’ features.

• · E-mail communication: Another example of when we may ask you to voluntarily provide personally identifiable information includes if you subscribe to our e-mail program. As part of subscribing to our e-mail program to may provide information such as your name and e-mail address, choose to provide us preference information or when you enter a sweepstakes or contest (information such as name, address, e-mail address and telephone number).
• · Demographic information: Additionally, in order to provide you with goods and services designed to meet your needs, we may collect demographic information (such as number of household members, age and gender) and information from third party sources that we add to our account information. We use this information to continuously improve personalization of our web sites.

Does Planned Directions use cookies?

Planned Directions does not trade, rent or sell your personal information to others. We share customer information only with members of the Planned Directions family of businesses to provide you with products or services that you have requested or to provide you with promotional offers that we believe will be of interest to you. The Planned Directions family of businesses includes all Planned Directions affiliates as well as other selected businesses with which Planned Directions has a relationship and which perform functions on our behalf. Examples include sending postal mail and e-mail, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to this data only to perform their operational or other support functions, but may not use it for other purposes. We will not share your information with other Mississauga movers, Toronto movers or Oakville movers.

How can I access my personal information?

You can access your personal information at anytime to update, correct, add or delete any of the data you have shared with us.

Can I “opt out” of receiving e-mails from Planned Directions?

Planned Directions may send you e-mails only if you opt-in to receive such e-mails. If you select to receive email notifications and later chose not you simply opt-out. You will be given the opportunity to opt-out in every email notification.

What about changes to this Privacy Policy?

Your use of Planned Directions constitutes your consent to the collection and use of the information described in this Privacy Policy by Planned Directions. Regardless of later updates or changes to our privacy notice, we will never use the information you submit under our current privacy notice in a new way without first providing you an opportunity to opt-out or otherwise prevent that use.